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Welcome to the Ignitethemes support forum. Here you can submit support tickets for any of our items purchased on Themeforest.net, search other user support tickets and interact with other users to quickly get answers to your questions.

Please make sure to have your Envato purchase code, you will need it in order to submit a ticket. You can find your purchase code in your Themeforest Account under "Downloads". Just click on the "Download" button next to your item then select "License certificate & purchase code"

We generally try to answer questions within 24 hrs, so please be patient. Thanks for purchasing!

  Public Ticket Activity

Mike Set-up questions   Updated 5 days ago   2   Balance - Gym Fitness WordPress Theme Most recent comment from Levon Manucharyan: Hi Mike Watch this out For more issues please contact  Good luck Steve Loader   Updated 3 weeks ago   6   Encore Resort & Hotel Template Most recent comment from Robert Westmore: Look for pageTransition inside functions.js and animsition v3.4.1 inside plugins.js Don't forget to rate the file on Themeforest.net, thanks.  Steve Page layout   Updated 3 weeks ago   2   Encore Resort & Hotel Template Most recent comment from Robert Westmore: Hi, In the html code go to the body tag and delete class="stretched" and you will have a boxed layout. To adjust the width open css/style.css and change the width under #wrapper Please rate ... onder avci license code for plugin Advanced Custom Fields Pro   Updated 3 weeks ago   2   Via - Responsive Multi-Purpose WordPress Theme Most recent comment from Robert Westmore: You should be able to activate the version that comes with the theme. You don't need to update. Doc Chatelain Collapsed Menu Not Sticky   Updated 3 weeks ago   2   Chocolat - Bootstrap Restaurant Template Most recent comment from Robert Westmore: Hi, can you provide a link to the site. Bencore slide next prev problem   Updated 3 weeks ago   2   Encore Resort & Hotel Template Most recent comment from Robert Westmore: Hi, Sorry but that functionality didn't come with the template. Michael Social   Updated July 28, 2016   3   Rhapsody WordPress Multi Purpose Theme Most recent comment from Michael: Thank you very much! works ok for me! David scroll to top button/feature   Updated July 26, 2016   1   Encore Resort & Hotel Template Most recent comment from David: Hello, I purchased your excellent Encore template. Thank you. I would like to add a scroll-to-top button and noticed you had included css code for same in the style.css file. Can you provide me ... Edi booking   Updated July 26, 2016   2   Encore Resort & Hotel Template Most recent comment from Robert Westmore: Hi, the booking system is just a front end setup. You would need to have a developer set up the back end with database functionality and transaction security etc.   John Missing file   Updated July 24, 2016   4   Encore Resort & Hotel Template Most recent comment from Robert Westmore: The update has been submitted to Envato, hopefully it wont take that long. When the update is available Envato should send you an email. Anthony Problem with theme   Updated July 22, 2016   2   Via - Responsive Multi-Purpose WordPress Theme Most recent comment from Robert Westmore: 1. You'll have to tweak that in the css. We don't use any buttons in the demo, you might want to simply make the slide itself clickable which you can do in the revolution slider settings. 2. ... Atasoy missing page   Updated July 22, 2016   2   Encore Resort & Hotel Template Most recent comment from Robert Westmore: We'll be adding that, thanks. MarketingGal Logo Font   Updated July 22, 2016   2   Encore Resort & Hotel Template Most recent comment from Robert Westmore: St Andrews Nora Light version of the theme   Updated July 22, 2016   4   Rhapsody WordPress Multi Purpose Theme Most recent comment from Robert Westmore: your using an old version of the file from looking at your screen captures, we don't support that version any more, you need to upgrade to the latest.  Victor Contact form is missing   Updated July 14, 2016   1   Portola WordPress Theme Most recent comment from Victor: please delete this ticket. 
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