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Welcome to the Ignitethemes support forum. Here you can submit support tickets for any of our items purchased on Themeforest.net, search other user support tickets and interact with other users to quickly get answers to your questions.

Please make sure to have your Envato purchase code, you will need it in order to submit a ticket. You can find your purchase code in your Themeforest Account under "Downloads". Just click on the "Download" button next to your item then select "License certificate & purchase code"

We generally try to answer questions within 24 hrs, so please be patient. Thanks for purchasing!

  Public Ticket Activity

Peter Adler Problems with portfolio   Updated 2 days ago   11   Blender Wordpress Portfolio Theme Most recent comment from Peter Adler: Just edited that code out on the HD files and I think its working. Thanks Robert! Farnaz FE Missing Sample Content   Updated 1 week ago   2   Balance - Gym Fitness WordPress HTML 5 Theme Most recent comment from Levon Manucharyan:Hi Farnaz,Please look atbalance\installer\demo-files\regular content.xmlThanks Matt Boxed Header on Home Page   Updated 1 week ago   3   Blender Wordpress Portfolio Theme Most recent comment from Robert Westmore:Hi,You should just start over with a fresh install. That phone number you've hard coded into the header is causing alignments problems as I mentioned before. You need to work within the theme unless ... Matt Change Social Icons   Updated 2 weeks ago   10   Blender Wordpress Portfolio Theme Most recent comment from Robert Westmore:Instagram doesn't come with that font icon set unfortunately. There are many free plugins out there though that will have more extensive icons. Matt Header on Blog Page   Updated 2 weeks ago   11   Blender Wordpress Portfolio Theme Most recent comment from Matt:Nevermind, when I reactivated all the plugins it worked. Jeff Massey Woo Commerce   Updated April 27, 2016   2   Rhapsody WordPress Multi Purpose Theme Most recent comment from Robert Westmore:This is a woocommerce issue not a theme problem. I did a quick search of the error see if this helps you. Basically you need to edit woocommerce.php inside the plugin folder (not the theme folder) ... Constantinos Can't find layer slider included .zip file   Updated April 27, 2016   2   Couture WordPress WooCommerce Theme Most recent comment from Robert Westmore:make sure you download the full package zip Matt Child Theme   Updated April 26, 2016   6   Blender Wordpress Portfolio Theme Most recent comment from Matt:Anything yet... 2 weeks waiting for a response. Rick V2 bugs/ issues   Updated April 19, 2016   13   Blender Wordpress Portfolio Theme Most recent comment from Rick:Bump? Jeff Massey Woo Commerce issue   Updated April 15, 2016   1   Rhapsody WordPress Multi Purpose Theme Most recent comment from Jeff Massey:Hello I have submitted more then on ticket regarding this woo commerce issue and paid to renew the support so I can get a response. This issue needs to be fixed so what is it going to take to get a ... officek-max Advanced Custom Fields Pro Licence   Updated April 13, 2016   2   Rhapsody WordPress Multi Purpose Theme Most recent comment from Robert Westmore:just leave it, no need to update it. Jeff Massey Woo Commerce   Updated April 11, 2016   2   Rhapsody WordPress Multi Purpose Theme Most recent comment from Jeff Massey:Hello Again,I need this resolved immediatly. What kind of turnaround are we looking at. Chuck Quicktime Problem Persists   Updated March 29, 2016   1   Newport - Modern HTML Template Most recent comment from Robert Westmore:Nowhere in the file description or the demo does it say the galleries can play quicktime. Click on a video in any of the galleries in the demo and you will see it specifically says vimeo or ... Davia Sample content   Updated March 24, 2016   2   Balance - Gym Fitness WordPress HTML 5 Theme Most recent comment from Levon Manucharyan:Hi Davia,Please provide your website URL,Tnanks Chuck Quicktime Problem   Updated March 23, 2016   5   Newport - Modern HTML Template Most recent comment from Chuck:FWIW, Robert, I don't think passing the buck to the folks at Pretty Photo is fair. I paid for Newport, and love it. You're an excellent designer (assuming you're the designer). But it was your ...
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