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Welcome to the Ignitethemes support forum. Here you can submit support tickets for any of our items purchased on Themeforest.net, search other user support tickets and interact with other users to quickly get answers to your questions.

Please make sure to have your Envato purchase code, you will need it in order to submit a ticket. You can find your purchase code in your Themeforest Account under "Downloads". Just click on the "Download" button next to your item then select "License certificate & purchase code"

We generally try to answer questions within 24 hrs, so please be patient. Thanks for purchasing!

  Public Ticket Activity

Rick V2 bugs/ issues   Updated 4 hours ago   8   Blender Wordpress Portfolio Theme Most recent comment from Rick:Thank you.Any update on the Youtube player issue?Thanks for the GREAT Support!! Rick home page offset right on ipad (landscape only)   Updated 4 hours ago   9   Blender Wordpress Portfolio Theme Most recent comment from Rick:1. iPad mini 2. iOS 9.2.1 Browser: Safari for iOS, and FireFox for iOS.2, Yes, display is OK in portrait mode.3. Yes, even after clearing data and history.All good on a slightly smaller LG Android ... Heidger Marx website turns blank after changing portfolio items   Updated 5 hours ago   11   Via - Responsive Multi-Purpose WordPress Theme Most recent comment from Heidger Marx:Ok, thanks, let's do that! I will let you know once WordPress is ready. Michael Recent Posts With Thumbnails   Updated 5 hours ago   4   Blender Wordpress Portfolio Theme Most recent comment from Robert Westmore:Question how did you not know it came with a pagebuilder when it says so everywhere? Just curious as to how we can make that feature clearer. ... Justyna Not mobile friendly theme   Updated 23 hours ago   1   Epic WordPress Theme Most recent comment from Justyna:Hello,I have recently updated the theme to the most recent version.Unfortunately your theme is not mobile friendly. The Google test shows that the content is too wide.Can you address this issue? Rie Vali iView slider page links don't work   Updated 1 day ago   3   Reverence - Church Responsive WordPress HTML 5 The Most recent comment from Rie Vali:Thank you - but that did not work. It simply turned the slider "grey" and we still cannot click on a slider to get through to the next page, so the links are also still broken.Because this is a live ... Rick Change theme accent color   Updated 3 days ago   3   Blender Wordpress Portfolio Theme Most recent comment from Rick:That's not an option. Unless you never update your theme...You should give users options to change theme coloration. Rie Vali Error with iView responsive view in Reverence   Updated 4 days ago   4   Reverence - Church Responsive WordPress HTML 5 The Most recent comment from Levon Manucharyan:Hi Rie,Glad to help you. If you have any questions please ask.Thanks. Joanne woo Commerce   Updated 5 days ago   3   Evolution Fitness - Responsive WordPress Theme Most recent comment from Joanne:Please can you help me? I have not recieved a response? Dean How to change text color on light panels   Updated 5 days ago   3   Blender Wordpress Portfolio Theme Most recent comment from Dean:Hi Robert,I've gotten over the problem at the moment with with CSS !important overrides.... the page is http://goalkeeperwars.elitegkacademy.com/Almost every textarea, panel, select, input had a ... Jarkko Lempiainen Contact Form 7 skin   Updated 5 days ago   6   Blender Wordpress Portfolio Theme Most recent comment from Robert Westmore:Yes just re-download Blender from your Themeforest account. Franck Berthinier Contact form   Updated 6 days ago   6   Via - Responsive Multi-Purpose WordPress Theme Most recent comment from Robert Westmore:Ok great. Rick errors on home page.   Updated 2 weeks ago   4   Blender Wordpress Portfolio Theme Most recent comment from Robert Westmore:Regarding the child theme just install via ftp. Upload the child theme folder onto your server ...wp-content/themes folder, then activate it in your admin. Becky Home page problems   Updated 2 weeks ago   8   Via - Responsive Multi-Purpose WordPress Theme Most recent comment from Robert Westmore:You have the exact same site I worked on, http://totalsoccer.helloplaza.uk still up there, did you wipe the database? it doesn't seem so. Anyway try this.In wp-config.php make sure debug is set to ... Heidger Marx different via zip-files   Updated 2 weeks ago   11   Via - Responsive Multi-Purpose WordPress Theme Most recent comment from Heidger Marx:Yes, that worked, thanks so much!! Back in business...! :-)
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