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Welcome to the Ignitethemes support forum. Here you can submit support tickets for any of our items purchased on Themeforest.net, search other user support tickets and interact with other users to quickly get answers to your questions.

Please make sure to have your Envato purchase code, you will need it in order to submit a ticket. You can find your purchase code in your Themeforest Account under "Downloads". Just click on the "Download" button next to your item then select "License certificate & purchase code"

We generally try to answer questions within 24 hrs, so please be patient. Thanks for purchasing!

  Public Ticket Activity

Rie Vali Error with iView responsive view in Reverence   Updated 1 hour ago   2   Reverence - Church Responsive WordPress HTML 5 The Most recent comment from Levon Manucharyan:HI Rle,Please add this code in Admin panel=> Reverence=>Custom code=> Custom CSS@media screen and (max-width: 767px) { #iview-wrapper{width: 100% !important;}}Thanks. Joanne woo Commerce   Updated 10 hours ago   3   Evolution Fitness - Responsive WordPress Theme Most recent comment from Joanne:Please can you help me? I have not recieved a response? Dean How to change text color on light panels   Updated 15 hours ago   3   Blender Wordpress Portfolio Theme Most recent comment from Dean:Hi Robert,I've gotten over the problem at the moment with with CSS !important overrides.... the page is http://goalkeeperwars.elitegkacademy.com/Almost every textarea, panel, select, input had a ... Rick Change theme accent color   Updated 15 hours ago   1   Blender Wordpress Portfolio Theme Most recent comment from Rick:In V1 there was an option to change the primary color. We see there are color options in page builder, but that doesn't account for the hover color on menus, headline text and such. Need to match ... Jarkko Lempiainen Contact Form 7 skin   Updated 16 hours ago   6   Blender Wordpress Portfolio Theme Most recent comment from Robert Westmore:Yes just re-download Blender from your Themeforest account. Rick V2 bugs/ issues   Updated 16 hours ago   3   Blender Wordpress Portfolio Theme Most recent comment from Rick:OK, that only partly worked.. Using the below link as a template, the video now embeds properly on the portfolio item, but now there is an error when trying to play video from the portfolio landing ... Franck Berthinier Contact form   Updated 1 day ago   6   Via - Responsive Multi-Purpose WordPress Theme Most recent comment from Robert Westmore:Ok great. Rick errors on home page.   Updated 6 days ago   4   Blender Wordpress Portfolio Theme Most recent comment from Robert Westmore:Regarding the child theme just install via ftp. Upload the child theme folder onto your server ...wp-content/themes folder, then activate it in your admin. Becky Home page problems   Updated 1 week ago   8   Via - Responsive Multi-Purpose WordPress Theme Most recent comment from Robert Westmore:You have the exact same site I worked on, http://totalsoccer.helloplaza.uk still up there, did you wipe the database? it doesn't seem so. Anyway try this.In wp-config.php make sure debug is set to ... Rie Vali Problem with Footer Widgets and Post Categories   Updated 1 week ago   2   Reverence - Church Responsive WordPress HTML 5 The Most recent comment from Levon Manucharyan:HI Rie Vali,1. please send screenshot describing your issue2.Please could you provide the admin credentials?Thanks Heidger Marx different via zip-files   Updated 1 week ago   11   Via - Responsive Multi-Purpose WordPress Theme Most recent comment from Heidger Marx:Yes, that worked, thanks so much!! Back in business...! :-) Rie Vali Current version number?   Updated 1 week ago   4   Reverence - Church Responsive WordPress HTML 5 The Most recent comment from Levon Manucharyan:Hi Rie Vali,It is the latest version,Thanks Al Eby Errors and Can I Update to 4.4.1   Updated 2 weeks ago   2   Cadenza - Modern WordPress Theme Most recent comment from Levon Manucharyan:Hi Al Eby,We were debugging your issue,Because of that our answer was a bit late,I have already answered you in private ticket,Thanks Odile responsive   Updated 2 weeks ago   1   Balance - Gym Fitness WordPress HTML 5 Theme Most recent comment from Odile:Hi,Before purchasing this theme, I read in the comments "its not currently responsive, but we might update to responsive in the near future."Now I read in the submited tickets that a responsive ... Becky INstallation   Updated 2 weeks ago   4   Sempera - Bootstrap Multipurpose Theme Template Most recent comment from Robert Westmore:If you purchase Via try sending an email to Envato support explaining the situation, maybe they could give you a credit, unfortunately I can't do anything as all payments, credits, refunds are ...
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