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Welcome to the Ignitethemes support forum. Here you can submit support tickets for any of our items purchased on Themeforest.net, search other user support tickets and interact with other users to quickly get answers to your questions.

Please make sure to have your Envato purchase code, you will need it in order to submit a ticket. You can find your purchase code in your Themeforest Account under "Downloads". Just click on the "Download" button next to your item then select "License certificate & purchase code"

We generally try to answer questions within 24 hrs, so please be patient. Thanks for purchasing!

  Public Ticket Activity

Heidger Marx website turns blank after changing portfolio items   Updated 48 minutes ago   3   Via - Responsive Multi-Purpose WordPress Theme Most recent comment from Heidger Marx:Hi Robert,I deleted a few of the portfolio items / images that were used in 12 tiles on the homepage (I also deleted them from the trash, I know, rookie mistake...!) and then the website just turned ... Rick V2 bugs/ issues   Updated 6 hours ago   4   Blender Wordpress Portfolio Theme Most recent comment from Robert Westmore:1. We'll look into the youtube issue. 2. Restore whatever source you edited, or reinstall the them. If you want to hide the bottom navigation or social icons do that in the admin. Rick home page offset right on ipad (landscape only)   Updated 7 hours ago   2   Blender Wordpress Portfolio Theme Most recent comment from Robert Westmore:See if this helps, I don't have an iPad to test right now so let me know if it helps.https://www.wpbeaverbuilder.com/support/q/mobile-page-disappears-on-ipad/ Rick Change theme accent color   Updated 19 hours ago   3   Blender Wordpress Portfolio Theme Most recent comment from Rick:That's not an option. Unless you never update your theme...You should give users options to change theme coloration. Rie Vali Error with iView responsive view in Reverence   Updated 1 day ago   4   Reverence - Church Responsive WordPress HTML 5 The Most recent comment from Levon Manucharyan:Hi Rie,Glad to help you. If you have any questions please ask.Thanks. Joanne woo Commerce   Updated 2 days ago   3   Evolution Fitness - Responsive WordPress Theme Most recent comment from Joanne:Please can you help me? I have not recieved a response? Dean How to change text color on light panels   Updated 3 days ago   3   Blender Wordpress Portfolio Theme Most recent comment from Dean:Hi Robert,I've gotten over the problem at the moment with with CSS !important overrides.... the page is http://goalkeeperwars.elitegkacademy.com/Almost every textarea, panel, select, input had a ... Jarkko Lempiainen Contact Form 7 skin   Updated 3 days ago   6   Blender Wordpress Portfolio Theme Most recent comment from Robert Westmore:Yes just re-download Blender from your Themeforest account. Franck Berthinier Contact form   Updated 3 days ago   6   Via - Responsive Multi-Purpose WordPress Theme Most recent comment from Robert Westmore:Ok great. Rick errors on home page.   Updated 1 week ago   4   Blender Wordpress Portfolio Theme Most recent comment from Robert Westmore:Regarding the child theme just install via ftp. Upload the child theme folder onto your server ...wp-content/themes folder, then activate it in your admin. Becky Home page problems   Updated 1 week ago   8   Via - Responsive Multi-Purpose WordPress Theme Most recent comment from Robert Westmore:You have the exact same site I worked on, http://totalsoccer.helloplaza.uk still up there, did you wipe the database? it doesn't seem so. Anyway try this.In wp-config.php make sure debug is set to ... Heidger Marx different via zip-files   Updated 1 week ago   11   Via - Responsive Multi-Purpose WordPress Theme Most recent comment from Heidger Marx:Yes, that worked, thanks so much!! Back in business...! :-) Rie Vali Current version number?   Updated 1 week ago   4   Reverence - Church Responsive WordPress HTML 5 The Most recent comment from Levon Manucharyan:Hi Rie Vali,It is the latest version,Thanks Al Eby Errors and Can I Update to 4.4.1   Updated 2 weeks ago   2   Cadenza - Modern WordPress Theme Most recent comment from Levon Manucharyan:Hi Al Eby,We were debugging your issue,Because of that our answer was a bit late,I have already answered you in private ticket,Thanks Odile responsive   Updated 2 weeks ago   1   Balance - Gym Fitness WordPress HTML 5 Theme Most recent comment from Odile:Hi,Before purchasing this theme, I read in the comments "its not currently responsive, but we might update to responsive in the near future."Now I read in the submited tickets that a responsive ...
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