Welcome to the Ignitethemes support forum. Here you can submit support tickets for any of our items purchased on Themeforest.net, search other user support tickets and interact with other users to quickly get answers to your questions.

Please make sure to have your Envato purchase code, you will need it in order to submit a ticket. You can find your purchase code in your Themeforest Account under "Downloads". Just click on the "Download" button next to your item then select "License certificate & purchase code"

We generally try to answer questions within 24 hrs, so please be patient. Thanks for purchasing!

Public Tickets

Rich Twitter and Instagram Feeds Not Working   Chocolat - Bootstrap Restaurant Template   Updated 2 hours ago   2 Most recent comment from Robert Westmore:Hi, Yeah Instagram changed the api as did twitter. Nothing we can do to fix instagram as they don't allow access anymore. Twitter we'll look into either a fix or a different widget. Ai Nguyen Tabs are not responsive   Monarch - Responsive Multi-Language WordPress Theme   Updated 2 days ago   10 Most recent comment from Robert Westmore:Hi, If the color is changing probably means the syntax is wrong and is breaking the css.  Can you zip the css file you edited and upload it here and we can take a look. Also let us know which line/ ... Zahra theme and mp emmet plugin   Epic WordPress Theme   Updated 2 days ago   4 Most recent comment from Robert Westmore:Hi, We cannot troublesoot plugins for other themes, sorry. Support is for Epic features and plugins only. Konstantinos Login page   Encore Resort & Hotel Template   Updated 1 week ago   3 Most recent comment from Konstantinos:I need a separate page. Thank you in advance Katja Fatal Error after updating to the latest wordpress version   Balance - Gym Fitness WordPress Theme   Updated 2 weeks ago   2 Most recent comment from Robert Westmore:Try manually deactivating your plugins: https://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F