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Welcome to the Ignitethemes support forum. Here you can submit support tickets for any of our items purchased on Themeforest.net, search other user support tickets and interact with other users to quickly get answers to your questions.

Please make sure to have your Envato purchase code, you will need it in order to submit a ticket. You can find your purchase code in your Themeforest Account under "Downloads". Just click on the "Download" button next to your item then select "License certificate & purchase code"

We generally try to answer questions within 24 hrs, so please be patient. Thanks for purchasing!

  Public Ticket Activity

Michael Social   Updated 27 minutes ago   2   Rhapsody WordPress Multi Purpose Theme Most recent comment from Robert Westmore: I don't think we included those icons in the admin, you can hardcode them into footer.php. Scroll to the bottom of the page and you will see the footer social icons code, just add the following ... David scroll to top button/feature   Updated 1 day ago   1   Encore Resort & Hotel Template Most recent comment from David: Hello, I purchased your excellent Encore template. Thank you. I would like to add a scroll-to-top button and noticed you had included css code for same in the style.css file. Can you provide me ... Edi booking   Updated 1 day ago   2   Encore Resort & Hotel Template Most recent comment from Robert Westmore: Hi, the booking system is just a front end setup. You would need to have a developer set up the back end with database functionality and transaction security etc.   Steve Loader   Updated 1 day ago   4   Encore Resort & Hotel Template Most recent comment from Robert Westmore: js/functions.js and js/plugins.js John Missing file   Updated 3 days ago   4   Encore Resort & Hotel Template Most recent comment from Robert Westmore: The update has been submitted to Envato, hopefully it wont take that long. When the update is available Envato should send you an email. Anthony Problem with theme   Updated 5 days ago   2   Via - Responsive Multi-Purpose WordPress Theme Most recent comment from Robert Westmore: 1. You'll have to tweak that in the css. We don't use any buttons in the demo, you might want to simply make the slide itself clickable which you can do in the revolution slider settings. 2. ... Atasoy missing page   Updated 5 days ago   2   Encore Resort & Hotel Template Most recent comment from Robert Westmore: We'll be adding that, thanks. MarketingGal Logo Font   Updated 5 days ago   2   Encore Resort & Hotel Template Most recent comment from Robert Westmore: St Andrews Nora Light version of the theme   Updated 5 days ago   4   Rhapsody WordPress Multi Purpose Theme Most recent comment from Robert Westmore: your using an old version of the file from looking at your screen captures, we don't support that version any more, you need to upgrade to the latest.  Victor Contact form is missing   Updated 2 weeks ago   1   Portola WordPress Theme Most recent comment from Victor: please delete this ticket.  Manuela Html Checker Error: Bad value for attribute media on element link: Media query ended prematurely.   Updated 3 weeks ago   2   Via - Responsive Multi-Purpose WordPress Theme Most recent comment from Robert Westmore: Hi you can find all css inside the theme folder/css/ Borislava Sticky header do not appear on tablets   Updated 3 weeks ago   2   Via - Responsive Multi-Purpose WordPress Theme Most recent comment from Robert Westmore: Seemed fine to me, can you screen capture from your tablet and upload here. Doc Chatelain 5 Column Drop Down Menu   Updated 3 weeks ago   2   Chocolat - Bootstrap Restaurant Template Most recent comment from Robert Westmore: What this does is change the column width, so for example if you set to col-3 the 3 columns will be spaced evenly within the drop down, the background width doesn't change. Nora XML file too big   Updated 3 weeks ago   2   Rhapsody WordPress Multi Purpose Theme Most recent comment from Nora: Nevermind. I was able to change some of the values from my control panel. I still need help changing to the light version of this theme though. Robert Error installing   Updated 3 weeks ago   3   Encore Resort & Hotel Template Most recent comment from Robert: I will happily do so once i am issued a full refund then. Thank you 
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